Pharaoh Privacy Policy

This Privacy Policy explains how pharaoh collects, uses, stores, and protects your personal information when you use our platform. By registering an account or using the pharaoh website, you agree to the practices described in this document.

Last updated: June 2025

1. Information We Collect

When you use the pharaoh platform, we collect several categories of information to operate the service effectively and securely:

Account information: Your username, email address, date of birth, and any other details you provide during registration or profile updates.
Identity and verification data: Government-issued identification documents submitted during account verification, as required to confirm age eligibility and comply with applicable regulations.
Payment and transaction data: Records of deposits and withdrawals in Philippine Peso (PHP), your selected payment channels (such as e-wallets or bank transfers), and transaction reference numbers. Pharaoh does not store full payment credentials; sensitive payment processing is handled by your chosen provider.
Device and browser data: IP address, device type, operating system, browser version, and screen resolution. This data is collected automatically when you access pharaoh and helps us maintain platform security and optimize performance for Filipino users on mobile and desktop.
Usage data: Pages visited, features accessed, session duration, game history, and betting activity. This information helps us understand how players interact with the sportsbook, live casino, and slot online sections.
Cookies and tracking data: Session cookies and similar technologies that help maintain your login state and improve navigation. See Section 3 for full details.

2. How We Use Your Information

Pharaoh uses the information collected for the following purposes:

To create and manage your account, including verifying your identity and age before granting access to gaming features.
To process PHP deposits and withdrawals accurately and to maintain transaction records.
To deliver the platform's core services: sportsbook, live casino, and slot online gaming.
To detect and prevent fraudulent activity, unauthorized account access, and violations of our Terms and Conditions.
To communicate with you regarding account activity, security alerts, and policy updates.
To analyze platform usage patterns in aggregate, allowing us to improve the product experience for players in the Philippines.
To comply with applicable legal and regulatory requirements under Philippine law.

Pharaoh does not use your personal data for unsolicited marketing beyond platform-related communications. We do not sell your personal data to any third party.

3. Cookies and Tracking Technologies

Pharaoh uses cookies and similar browser-based technologies to operate core platform functions. These include:

Session cookies: Required to keep you logged in during your browsing session. These expire when you close your browser.
Functional cookies: Remember your preferences, such as language settings, to improve your experience on return visits.
Analytics cookies: Collect anonymized data about how pages are used, which helps us identify and fix performance issues. No personally identifying information is tied to analytics data.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how parts of the platform function, including your ability to stay logged in. Pharaoh does not use third-party advertising cookies or tracking pixels for ad targeting.

4. Data Storage and Security

Your personal data is stored on secure servers with access restricted to authorized personnel only. Pharaoh applies technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or loss. These measures include encrypted data transmission, access controls, and regular security reviews.

While pharaoh takes reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorized access to your account.

Data is retained for as long as your account remains active or as required by law. When account data is no longer needed, it is securely deleted or anonymized.

Pharaoh does not sell, rent, or trade your personal data. We may share limited information with third parties only in the following circumstances:

Payment processors: When you make a deposit or withdrawal in Philippine Peso, your payment details are shared with your chosen payment provider (such as a bank or e-wallet service) solely for the purpose of completing the transaction. Pharaoh does not retain full payment credentials.
Legal and regulatory compliance: We may disclose information to relevant authorities in the Philippines if required by law, court order, or regulatory directive.
Platform security: In cases of suspected fraud or account abuse, relevant data may be shared with security service providers engaged to protect the platform and its users.

Any third party receiving your data is required to handle it in accordance with applicable data protection standards and may not use it for any purpose beyond what pharaoh authorizes.

6. Your Rights as a User

As a player on the pharaoh platform, you have the following rights regarding your personal data:

Access: You may request a summary of the personal data we hold about you.
Correction: If your account information is inaccurate or outdated, you may request that it be corrected.
Deletion: You may request that your account and associated personal data be deleted, subject to any legal retention obligations. To request deletion, contact [email protected].
Restriction: You may request that we limit how we process your data in certain circumstances.
Portability: Where technically feasible, you may request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, send a written request to [email protected]. Pharaoh will respond within a reasonable timeframe and may need to verify your identity before processing your request. For questions about your account, the FAQ page may also be helpful.

7. Protection of Minors

The pharaoh platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the minimum age requirement. If we become aware that a minor has registered an account, that account will be suspended immediately and any associated data will be deleted.

If you believe a minor has accessed the pharaoh platform using false age information, please contact us at [email protected] so we can investigate and take appropriate action. For guidance on responsible gaming and player protection tools, visit the Responsible Gaming page.

8. Policy Updates and How to Contact Us

Pharaoh may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable law. When changes are made, the updated date at the top of this page will be revised. We recommend checking this page periodically.

Continued use of the pharaoh platform after an updated Privacy Policy is posted constitutes your acceptance of the changes. If the changes are material, we may also notify registered users via the platform or by email.

For any questions or concerns about this Privacy Policy or how your data is handled, contact the pharaoh support team by email at [email protected]. You can also visit the FAQ page for answers to common account and privacy questions, or review your rights under the Terms and Conditions.

Questions About Your Data?

Reach the pharaoh support team at [email protected], check the FAQ for common questions, or visit your account settings after logging in.

Visit the FAQ Log In to Your Account